What's wrong?
Tell us your symptom and we'll point you in the right direction — to our pharmacist, to Pharmacy First, or to trusted NHS information.
We do not diagnose conditions online.
Cough, cold or sore throat
Come and speak to our pharmacist for advice, or see if Pharmacy First can help with a sore throat.
Ear problem
Earache is one of the seven Pharmacy First conditions — you may be able to get treatment here without a GP appointment.
Skin problem
Impetigo and infected insect bites are covered under Pharmacy First. For other skin concerns, come and speak to our pharmacist.
Stomach problem
Speak to our pharmacist about over-the-counter options, or we can point you toward the right NHS guidance.
Women's health
An uncomplicated UTI is covered under Pharmacy First. Our pharmacist can also advise on emergency contraception in confidence.
Pain
Come and speak to our pharmacist about the right pain relief for you.
Allergies
Our pharmacist can advise on antihistamines and other allergy relief.
Children's health
Come and speak to our pharmacist — we're happy to advise on children's symptoms and when to see a GP instead.
Something else / I'm not sure
That's what we're here for. Come in and describe how you're feeling, and our pharmacist will point you in the right direction.
What happens next?
After you tell us your symptom, we'll guide you to the right next step. This may be advice from our team, a Pharmacy First consultation, trusted NHS information, or signposting to another health service if needed.
Need urgent medical help?
Call 999 for serious or life-threatening emergencies. Or visit 111.nhs.uk for urgent medical advice.
Prefer to speak to us?
Call us or pop in — we're here to help.
020 8546 2459